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Return Policy

All items can be returned with 30 days and  we guaranteed that all items have one year warranty. Any replacement part defective, please provide pictures or video, we can resend a new replacement part after confirmation and getting the defective part back. We strive to give you a better shopping experience and hassle-free return. Normally we will get back to you within 24 hours. Contact Zeny After sales department here

 

s of Return & Refund 

1,I haven't get my package

After we shipped out your order, our system will automatically send you a reminder email with the tracking number and tracking information, we kindly suggest you follow the email, track the package online first, if no result, come back to us, we will help. 

2,I got an incorrect package, the item is not the one i ordered

Please take a picture of the item and the outside package with the tracking number and barcode, also the inside commercial invoice if there's one, then show us these pictures, we will help you check, either reship or refund.

3,Correct package received but accessories missing

Please come to us with the order number and pictures to show which part missing, We will reship the missing accessories to you soon after we get the message from you.

4,Package received but damaged or defective, what should I do?

Please contact our after sales department with a picture/video of the item/package for a replacement, replacement parts, a partial refund or full refund of purchase price.